Genesys Cloud Training Portal

Complete Learning Platform for Agent Copilot & AI Studio Certification

Your Complete Training Solution

6
Training Modules
4
Certification Tracks
50+
Hours Content
1000+
Active Learners

Main Portal

Your training journey starts here

  • Course overview and introduction
  • Learning path recommendations
  • Resource downloads
  • Community access
Enter Main Portal

Learning Modules

Interactive course content

  • 4 core training modules
  • Progress tracking
  • Interactive exercises
  • Real-time feedback
Start Learning

Assessment & Certification

Test your knowledge

  • Comprehensive assessments
  • Instant scoring
  • Certificate generation
  • Professional credentials
Take Assessment

User Profile

Your learning dashboard

  • Progress tracking
  • Achievement badges
  • Certificate portfolio
  • Learning timeline
My Profile

Training Dashboard

Analytics & insights

  • Real-time analytics
  • Performance metrics
  • Activity monitoring
  • Top performer tracking
View Dashboard

Certificate Generator

Create professional certificates

  • Custom templates
  • Bulk generation
  • Email delivery
  • Certificate gallery
Generate Certificates

Quick Start Guide

Get started with your Genesys Cloud training in just 4 simple steps

1
Explore Courses
Browse available training modules and choose your learning path
2
Start Learning
Engage with interactive content and complete practical exercises
3
Take Assessment
Test your knowledge and demonstrate your skills
4
Get Certified
Earn your certificate and join our professional community

Additional Resources

Training Manual
Comprehensive 50,000+ word training guide
Workshop Guide
4-hour hands-on workshop materials
FAQ & Best Practices
60+ frequently asked questions
Progress Tracker
Track your learning progress

Experience the Platform

Try our interactive features and see how the training portal works

Live Demo Interactive Preview Sample Assessment